Collective Decision-Making with AHP
Me, writing for NYT Open:
The Identity Team at the Times, responsible for building and maintaining identity and authentication services for all of our users, has embarked on an ambitious project to build a centralized identity platform. We’re going to make a lot of decisions, such as what languages we should use, what database, how we can best protect personal information, what the API should look like, and so much more. Just thinking about the discussions and consensus-building required for a project of this scope daunts even the most experienced decision-makers among us. Fortuitously, a presentation at StaffPlus NYC by Comcast Fellow John Riviello introduced a super fascinating approach to collective decision-making, the Analytic Hierarchy Process (AHP).
I quite enjoyed our experiment with AHP, a super useful tool for collective decision-making. For a less technical primer, Wikipedia has some great examples: